Storm Eunice: SSEN enhances welfare offering for customers as its teams battle to restore power

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Scottish and Southern Electricity Networks (SSEN)'s 1,000-strong operations team continues to battle extremely difficult conditions to restore power to the remaining customers affected by Storm Eunice.

Sunday was a challenging and hazardous day with sustained high winds, particularly across the coast. This has led to new faults, access issues due to fallen trees and multiple points of damage on our overhead lines, which has extended repair times.

SSEN's teams are making every possible effort to restore further supplies this evening, but based on the expected impact of Storm Franklin, which moved through the region overnight, SSEN have unfortunately had to adjust some restoration times for customers.

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Despite this, SSEN have continued to make good progress. As of 6pm yesterday [Sunday] evening, SSEN has restored power to over 172,000 homes (95 per cent of total affected) leaving around 9,650 homes without power.

Scottish and Southern Electricity Networks' 1,000-strong operations team continues to battle extremely difficult conditions to restore power to the remaining customers affected by Storm EuniceScottish and Southern Electricity Networks' 1,000-strong operations team continues to battle extremely difficult conditions to restore power to the remaining customers affected by Storm Eunice
Scottish and Southern Electricity Networks' 1,000-strong operations team continues to battle extremely difficult conditions to restore power to the remaining customers affected by Storm Eunice

Parts of Hampshire, Wiltshire, Dorset, Surrey, Oxfordshire and West Sussex are most affected, with further localised faults across SSEN's operating region.

Recognising the ongoing impact, SSEN have offered enhanced welfare for customers who will remain without power beyond the weekend. This includes reimbursement of accommodation costs where customers cannot make alternative arrangements themselves.

Richard Gough, director of distribution system operations, said: "The hurricane-force winds of Storm Eunice have resulted in some of the most extreme and challenging conditions experienced in the south of England for decades, with significant impact on our overhead line network.

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